Shipping/Returns/Customer Service

Contact Information
itsperfectlynatural@gmail.com

We pride ourselves in bringing you superior customer service, always.

Shipping
Please allow 3-5 business days (weekends/holidays excluded) for item to be shipped after your payment has cleared. Each batch is processed by hand to ensure it's consistency, some items may take longer to ship due to our infusion process. If more time is needed you will be contacted.

Once the order is submitted through Paypal, the customer is responsible for ensuring the mailing address is correct and verified. 

If a order is returned to us, it will be reshipped if requested, buyer is responsible for additional shipping charges. 

Customer has 7 business days to request reshipping  if the item has been returned to us.
An additional 3-5 business days must be allowed for reshipping. All packages are sent with delivery confirmation so that we can ensure your package is received and you can ensure that your package was shipped.






Shipping

Your item will be shipped via USPS Priority Mail and the shipping costs includes tracking/confirmation for your convenience, packing, handling, etc.


**Once the package is shipped with Priority Mail it should be received within 1-3 days**

Shipping/Handling Fees

0.00- 6.00         $5.00
6.01-12.00        $6.50
12.01-20.00      $7.50
20.01-30.00      $8.50
30.01- up          $10.50




















Product Usage

All of our products are  all natural and handmade without any harsh chemicals or preservatives. Yet it is still  important that you read the ingredient listings carefully to ensure you do not have any allergies. Also, performing a skin patch test prior to usage is advised. Please follow suggested use instructions to get the maximum results from each product and to avoid injury.


Returns
All sales are final. 

If package is returned to us in error, we will reship at customer's request. Customer must request package to be returned within 5 days, so that we confirm additional shipping charges. Reshipping charges will be the customers responsibility unless return is due to company error. It can take up to an additional 3-5 days to reship your package.
It is our goal to ensure that each and every customer is satisfied. So please contact us so that we can find a resolution if there happens to be a problem.

User's Discretion


Please do not use any of these products if you have open wounds on your scalp, or if your scalp is currently irritated. These products do not take the place of your dermatologist/physician's advice or treatment. 

It's Perfectly Natural Healthy Hair Care Line has not been evaluated by the Food and Drug Administration. Results may vary.
These products do not claim to cure, prevent or treat any disease. Any use of this product is at the discretion of the individual user. Please check the ingredient list to make sure you do not have any allergies to their contents. Consult with your physician before using these products if you are pregnant, nursing or using medications that might interact with the listed ingredients.


**Disclaimer**It's Perfectly Natural's Healthy Hair Care is not intended to diagnose, treat, prevent or cure any disease or illness.